SM Entertainment is receiving backlash for mistakenly providing the wrong filming location to Red Velvet fans.
On November 16, fans started discussing the mistake made by SM Entertainment regarding the 'Inkigayo' filming for Red Velvet's "Chill Kill" comeback.
One fan published a viral post titled "Red Velvet are apologizing after SM 3.0 gave the wrong location for the pre-filming," shedding light on the issue.
According to the post, SM Entertainment instructed fans to go to the SBS set in Deungchondong for the 'Inkigayo' recording, when in reality, the filming was taking place in Sangamdong, a location 50 minutes away.
Some screenshots included in the post show that the Red Velvet members themselves directly apologized to fans upon discovering that their label had given the wrong location. Seulgi's message stated, "Today was our first recording, and something happened that we're so sorry about... Sigh... I can't believe it. Firstly, I want to thank and apologize to Reveluv who waited in the cold early this morning. This won't ever happen again.
We're taking this incident seriously, and in the future, we'll carefully check, so Reveluv don't suffer because of us.
Thank you for coming to support us again. Thanks to you, we were able to finish filming well. The fan chants were the best!" Irene also wrote, "I heard they gave the wrong location in Deungchondong. I hope you all didn't wait in the rain... I think they were confused because the recordings usually happen in Deungchondong. I'm sorry." Wendy added, "You all are going through so much this morning because of us," while Joy stated, "We'll let the label know, so this doesn't happen again. I know you all were waiting really early this morning to see our first stage. I'm seriously so sorry," and Yeri expressed, "I heard the label gave the wrong location today. I'm so sorry."
Fans feel that SM Entertainment has abandoned them and claim that the fan managers were not informed about the mistake. Some people are also criticizing the label for remaining silent while the Red Velvet members took responsibility and apologized. What are your thoughts on this issue?
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