11STREET Replies to Customer Complains Asking For Kim Seon Ho’s Removal After Reinstating Him As Their Brand Model

11STREET, an online shopping platform that recently re-released an advertisement starring actor Kim Seon Ho. Many complained about seeing the actor in the advertisements after his recent scandal over his private life. However, the company responded to the customer complaints, saying, “We ask for your understanding.”

On November 2nd, in an online community, a netizen posted a response from the 11STREET customer center after protesting against an advertisement filmed by Kim Seon Ho.

11STREET side said, “Kim Seon Ho has been selected to represent us since April, and he has been a hardworking member of the community. Since he had already made an apology and that was accepted, we have decided to reinstate him.”

They added, “This was an advertisement that was filmed before the scandal broke out in October. Therefore, we decided to upload the advertisement as a part of the November campaign starting the 1st at 11 AM. We ask for your understanding.”

Earlier last month, after Kim Seon Ho’s ex-girlfriend revealed that Kim Seon Ho had asked for an abortion, the controversy grew. Since then, Kim Seon Ho was removed from the company’s advertisements.

However, when the public opinion of the actor soon changed after the messages he exchanged with his ex were released, many platforms started to restore the advertisement they previously removed.



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